Vinicio Garzón led the PrograMÁS initiative for Holcim, a multi-country loyalty program that strengthened relationships with clients across four markets. Zegendia’s role involved developing a comprehensive rewards catalog and managing fullfilment, delivery, and customer data administration to ensure seamless operations despite logistical challenges.
Deliverables
Multi-Country Rewards Catalog
Fullfilment and Delivery
Customer Data Management
Key Achievements
On-Time Delivery
Improved Client Satisfaction
Operational Efficiency
Client
Holcim
Year
2016 – 2020
Where Rewards Meet Precision, and Every Delivery Strengthens Trust.
Logistics and Fullfilment
Ensuring seamless delivery and operations across multiple markets.
Data and Compliance Management
Handling customer data with precision and care.
Custom Rewards Design
Creating localized reward systems to match client needs.
